Essential Apps for Travelers in Malaysia
Navigating Malaysia's bustling cities and island getaways is smoother with these popular local apps. While English is widely understood, using native services for payments, transport and more guarantees convenience. Here are the must-have apps and setup guides for a stress-free trip.
Before You Arrive in Malaysia
- Purchase a Malaysian SIM Card: Buy a postpaid or prepaid card upon arrival at airports from providers like Celcom, Maxis, or TM. Obtain a local number to activate apps requiring mobile authentication. Airports offer starter kits with data, calls, and SMS for RM30+. Registration can be done using a visitor's passport.
- Download Essential Apps: Major apps like Grab and Touch 'n Go work without local phone numbers but app features (e.g. GrabFood delivery) might need a registered account first. Backup non-local apps (Google Maps, Translate) for regional use despite broad accessibility.
Top Apps for Travelers in Malaysia
1. Touch 'n Go eWallet (TnGDigital)
- Language: Malay, English (official languages) and Chinese (partial support)
- What It Does: Pay for tolls, retail purchases, utility payments, and transport. Widely accepted by merchants and used in car-free transactions like parking.
- How to Set Up: Download the app, register using a local phone number. Link a credit/debit card or top-up via ATM machines designated for TnGDigital. Insert Touch 'n Go stored-value card into the app to activate.
- Tips: Use for electronic parking payment at malls and toll gates. Check the app for available petrol station deals before arriving at service stations.
2. Grab
- Language: English and Malay fully supported, with Chinese menus
- What It Does: Provides ride-hailing services, food delivery (GrabFood), delivery service (GrabExpress), and includes GrabPay for payments at partnered stores. Offers option to optimize routes via ["Use My Apps for Travel Planning"].
- How to Set Up: Download and create an account using your Malaysian phone number. Link payment methods like credit cards, or e-wallets like GrabPay, Touch 'n Go, or Boost. Select preferred ride type (car, bike, etc.).
- Tips: Enable location tracking to show your exact pickup point. Use the "Pick Up Dispute" tool if drivers arrive at the wrong location. Prefer "Pre-order" for luxury or special vehicles.
3. Foodpanda
- Language: English Language-Supported (Chinese and Malay menus available)
- What It Does: Order food delivery from local eateries and chains like McDonald’s, KFC, and vegetarian outlets. Offers meal deals and discounts for first-time users.
- How to Set Up: Download the app, create an account with your phone number. Add a credit/debit card for payments. Enter your geographical location to find nearby restaurants.
- Tips: Use the "Sort by Price" or "Review Scores" filter to find affordable or top-rated options. Track delivery status in real-time through the app’s map.
4. Shopee
- Language: English and Malay fully supported, with Chinese options
- What It Does: Leading e-commerce platform to shop for groceries, electronics, and fashion. Use ShopeePay (integrated wallet) to checkout seamlessly. Includes flash sales (Shopee Deals) and cross-border items.
- How to Set Up: Download, sign up with phone number. Link bank or credit card to ShopeePay. Download the app and select "Malaysia" as the marketplace.
- Tips: Use instant messaging feature to negotiate prices with vendors. Check "Free Delivery" options for urban areas. Opt for cash-on-delivery if unsure about trust.
5. Google Translate
- Language: Supports over 100 languages including Malay, Chinese, and Thai
- What It Does: Real-time text, voice, and image translations. Conversation Mode allows helping with in-person orders or directions.
- How to Set Up: No complex setup needed. Within app settings, download offline translation packs for Malay-English before traveling sections with limited data.
- Tips: For shopping, use the Lens feature to scan product labels. Enable offline mode during hikes or island visits with poor coverage.
6. Google Maps
- Language: English, Malay, and Chinese
- What It Does: Navigation with transit directions (local trains/buses), street view availability varies but steadily improving. Stores and attractions are well-mapped including historical sites.
- How to Set Up: Ensure location services are ON, set default language to ‘English’. From the app menu (three lines), select ‘Offline Areas’ to download KL, Penang, Johor Bahru city maps.
- Tips: Use for real-time traffic updates on routes to the Cameron Highlands. Check opening hours at attractions directly via search window.
7. Boost (by Maybank)
- Language: English, Malay, and Chinese
- What It Does: Malaysia’s leading electronic wallet with QR code payments. Works in supermarkets, hotels, and street markets (configured with ‘Scan to Pay’ option).
- How to Set Up: Activate with a mobile number and password. Link to bank account to load funds, required before making purchases. Enable Push Notification alerts for transactions.
- Tips: Scan QR codes using the ‘BoostPay QR’ scan function. Check for in-app promotions for selected outlets. Use ‘Top Up’ location feature to find nearby branches.
8. Punchh
- Language: English and Malay-supported
- What It Does: Order groceries, snacks, electronics from convenience stores like 7-Eleven, Carrefour, and pharmacy outlets for delivery or store pickup.
- How to Set Up: Create account with phone number. Link payment details (credit card, Boost, or Touch 'n Go). Use location to identify nearby participating stores.
- Tips: Order drinks/materials late at night—available after 10 pm. Use "Today's Deals" for pickup without delivery fees. Track driver progress on map view.
9. MyTIX
- Language: English and Malay
- What It Does: Buy train tickets on RapidKL LRT, KLIA Express, and Peninsular Intercity trains. Retrieve digital tickets via QR code or receipt at stations.
- How to Set Up: Download from Play Store/App Store, create account with email. Choose ‘Ticket Purchase’, select destinations like KL Sentral to Butterworth.
- Tips: Always check the schedules for real-time adjustments. Tap QR code directly from app to board train. Refund policy varies by ticket type (see app help section).
Tips for Using Apps in Malaysia
- VPN Info: Non-required; most apps (e.g. Google) operate in Malaysia without restriction. If barred content is sought, a local browser like Portal still may be better.
- Cash & Digital: Urban areas mostly cashless; always top up e-wallets. Carry RM50 in cash for street vendors and rural using thumb drives.
- Offline Features: Pre-download Shopee, Google Maps and Google Translate packages to enjoy full functionality without mobile connection.
Conclusion
With these apps, exploring Malaysia’s diverse cities and islands becomes seamless. From navigating Kuala Lumpur’s traffic with Google Maps to ordering hawker food through Punchh, you’ll have everything needed to dive into local life. Ensure your Malaysian SIM card allows data roaming before leaving airports to make full use of these tools and stay connected.